Children's Privacy Notice
This is our notice under the Children's Online Privacy Protection Act (COPPA) for the Bramble app, the app your family watches from on a TV, a streaming device or a computer. It is the Children's privacy section of our Privacy Policy, shown here on its own. Our website and phone app are for parents, and the full Privacy Policy covers them.
Children's privacy
Children use the Bramble app, so we treat it as directed to children under the Children's Online Privacy Protection Act (COPPA), on every TV and computer it runs on. Our website and phone app are for parents. This section is our COPPA notice for the Bramble app. The operator is Scovel Investments 719, LLC (d/b/a Tenere Technology): [email protected], 512.710.8867, 1040 Pendragon Castle Drive, Pflugerville, TX 78660.
What the Bramble app collects. The app doesn't ask for information about a child, and a child can't post or share information through it. It does collect technical information that COPPA counts as personal information:
- an identifier we assign to the TV or computer;
- its IP address;
- the type of device, and settings and choices made in the app, such as its look and the shows picked during setup; and
- when it last connected.
The app collects this whether or not the device has been linked to an account yet. Once it is, we record which account it's linked to. If a parent subscribes in the version of the app from Google Play, we receive the purchase record. The app doesn't send us a record of what your family watches. On a computer, your sign-ins to streaming services stay on the computer, and the app doesn't send them to us.
How we use it. Only to support Bramble's internal operations:
- to recognize the device and keep it signed in;
- to show your family's list and the settings chosen for that device;
- to link the device to your account and confirm your subscription;
- to keep the app up to date, secure and working, including finding and fixing problems;
- to measure, in aggregate, how Bramble is working, such as how many devices are active; and
- to meet legal requirements.
We don't use this information to contact anyone, to build a profile of a child, for advertising, or for any other purpose. Because the app collects it only to support Bramble's internal operations, we don't ask for separate parental consent before it's collected, as COPPA allows.
How we keep it to those uses. Apart from the companies described below and the situations in When we share information, this information goes only to Bramble and to service providers that run parts of Bramble for us, which may use it only to provide services to us. We haven't added advertising or analytics software to our apps, and we limit access to the people and systems that need it.
Other companies whose software or websites run in the app. These companies collect information directly, for their own purposes, under their own privacy policies. We don't receive what they collect and can't delete it.
- Google's billing software, in the version of the app from Google Play. Google requires it for subscriptions sold through Google Play. It sends Google technical information about the device and its billing requests, including the device's IP address, which Google says it uses to improve its billing software.
- Google's video-protection software, on computers. Streaming services need it to play their shows. When the app installs or updates it, Google receives technical information such as the computer's IP address.
- The streaming services' websites, on computers. The app shows each service's own website in a Bramble window, and that website and its cookies are the service's. If the app can't play a show itself, it opens it in the computer's web browser instead.
Who else receives it. We disclose information from the Bramble app only to our service providers, to the companies described above, and in the situations listed in When we share information, such as when the law requires it.
How long we keep it.
| Information | Why we keep it | When we delete it |
|---|---|---|
| The device's record: its identifier, device type, settings, last connection time and account link | So the device keeps working, including after long breaks, without being set up again | When your account is deleted, or after the device has gone 540 days without connecting |
| The device's IP address and other connection records | To keep Bramble secure and working | We keep the device's current IP address while it's in use, and delete it within 30 days after the device last connects. Other connection records: within 30 days |
| Purchase records for a subscription bought through Google Play in the app | To provide what was paid for, and keep the billing records the law requires | With your account's subscription records, or with the device's record if the device was never linked |
| Backup copies, and the records we need to keep deletions in effect if we restore a backup | To recover from failures | Within 30 days after the original is deleted |
Your choices as a parent. You can ask us to show you the information the Bramble app has collected, or to delete it: email us from your account's address at [email protected] or call 512.710.8867. Deleting your account deletes the records of all your linked devices. Deleting a device's record doesn't stop collection while Bramble is still installed. To stop it, uninstall Bramble from the TV or computer, and we'll delete its record on the schedule above, or sooner if you ask. On a computer, uninstalling also removes the streaming-service sign-ins Bramble kept. Bramble can't work on a device without this information.